24-Hour Notice is Required for all Cancellations
- Life happens. If you are unable to keep your scheduled appointment, contact us by email or phone at least 24 hours prior to your appointment.
- Cancellations with less than 24 hours notice will be charged at our discretion up to 50% of the cost of the treatment as booked.
- We recognize that there are circumstances that may be out of your control (sudden illness, family emergencies, etc.) We will consider each situation individually, and may make an exception to the above policies on those rare occasions.
Partial, Late & Missed Appointments
- No-Show Appointments without proper notice (at least 24 hours in advance) will be charged at our discretion up to 50% of the cost of the treatment as booked.
- Partial and Late Appointments shall be discretionary and performed with time remaining, and subject to clinic or therapist’s other scheduled appointments.
