At Avay Beauty, we strive to provide exceptional service and customer satisfaction. If you are not completely satisfied with your experience, please review our refund policy below.
Due to the nature of our beauty and wellness services, we do not offer refunds for completed treatments. However, if you experience any concerns, please contact us within 48 hours, and we will do our best to address the issue.
Appointments can be rescheduled up to 24 hours in advance. Cancellations made less than 24 hours before the scheduled time may be subject to a cancellation
If you arrive late for your appointment, we may need to shorten your treatment time or reschedule, depending on availability. Refunds will not be issued for missed time due to late arrival.
Unused and unopened products may be returned within 7 days of purchase for a full refund or exchange. Opened or used products are non-refundable for hygiene reasons unless they are defective.
If you receive a defective or damaged product, please notify us within 48 hours of receipt for a replacement or refund.
Refunds are not available for prepaid treatment packages or memberships. However, they may be transferred to another individual upon request.
All gift card sales are final. They cannot be refunded or exchanged for cash and must be used before their expiration date.
If you experience an allergic reaction or adverse effect from a treatment or product, please notify us immediately. Refunds will be considered on a case-by-case basis.
Refunds will not be provided for services or products purchased during promotional periods or with a discount.
If a refund is approved, it will be processed within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.
If you have any concerns or inquiries regarding our refund policy, please contact us at:
Avay Beauty
(555) 123-4567
contact@avaybeauty.com
123 Serenity Street, Blissville, CA 90210
By purchasing our services or products, you agree to the terms outlined in this Refund Policy.
